Contact information

Contact Information

We are always here to help you with questions about our bakeware, order status updates, or return requests! Our dedicated customer support manager, Connie Grieve, is committed to providing prompt and helpful assistance.

  • Store Name: Neon DB Corp. Kitchenware

  • Website URL: gxtvft-bs.myshopify.com

  • Company Legal Name: Neon DB Corp.

  • Corporate Entity ID: #5193895109

  • Primary Contact Person: Connie Grieve

  • Customer Support Email: [email protected]

  • Official Business Address:

    L19 C9 Saugeen

    Port Elgin, ON, CA N0H2C6

  • Returns Department Address:

    L19 C9 Saugeen

    Port Elgin, ON, CA N0H2C6

Support Hours:

Monday through Friday: 9:00 AM – 5:00 PM (EST)

Emails received outside of standard operating hours or on weekends will be addressed on the following business day (typically within 24–48 hours).